How to Report a Pothole

Are you tired of hitting the same potholes every day?

Do you wish the city would fix those potholes?  Well, you can be part of the solution.  Let the city know about the potholes you encounter so they can prioritize them as they work to fix our streets.  It is quick and easy.  VaHi residents have experienced success getting potholes filled as soon as 2-4 weeks after submitting the request (results may vary).

To submit a request use one of the following two methods:

Either:

  1. Navigate to: https://www.atl311.com/?page_id=115&atlId=1-3JRDP
  2. Click “Create Request”
  3. Fill out the form.  Provide as much detail on the location as possible in the “Customer Notes” section (direction of travel, lane)

OR

  1. Navigate to: https://www.atl311.com/
  2. Click “Report a Problem”
  3. Select “Streets and Sidewalks” from the drop down list
  4. Select “Pothole” from the next drop down list
  5. Select “Potholes” from the last drop down list
  6. Click “Submit”
  7. Click “Create Request”
  8. Fill out the form.  Provide as much detail on the location as possible in the “Customer Notes” section (direction of travel, lane)

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